Your privacy matters

• Account and booking details: your name, sex, phone number, email address, billing address and payment information.
• Guest details for a reservation: each guest's name and age, and a child's date of birth where needed.
• Usage information: how you use and interact with our site and apps. Some of this is collected anonymously by our advertising partners.

• To make reservations and book services for guests and hosts.
• To understand how Airvila is used and improve our service.
• To send offers and updates by phone, email or post, unless you unsubscribe.
• To screen for and prevent fraud. Card details may be shared with security agencies for this purpose.

• Hosts, hotels, airlines and other providers you book with receive the details they need to serve you: your name, address and phone number, and your guests' names and ages.
• Card numbers and internet-banking credentials are collected directly by the payment gateway and your bank. Any payment details Airvila keeps are stored internally and protected.
• Partners that run cashback and discount offers receive only what they need to apply them.

We never sell or trade your personal information, and we don't disclose it without your permission except as described here.

We use cookies to remember your preferences and personalise your experience when you return. You can set your browser to warn you about cookies and accept or refuse them.

Advertising partners may show Airvila ads on other websites and use pixel tags to collect anonymous information about your visits, never information that identifies you. Contact us if you'd like to opt out of this.

We protect your information with industry-standard technology, security protocols and strict internal policies, and keep improving them in line with applicable law.

• You can choose not to share certain information, though some features, offers and services may then be unavailable.
• You can unsubscribe from marketing at any time.
• You can ask us for the names and addresses of the companies that received your information in connection with a transaction.

When we update this policy we'll post the new version here with its effective date, so please check back from time to time.