Frequently asked questions

Airvila is an online platform where property owners (Airvila Hosts) offer space to travellers (Airvila Guests): hotel rooms, serviced apartments, spare rooms, launch cabins and more.

Hosts earn extra income from space they already have, and guests get comfortable, often more affordable stays with the chance to experience a place like a local.

Airvila is a booking platform for serviced apartments, hotel rooms, resorts, boats and related travel services, backed by a large network of trusted hosts.

Owners list as hosts, travellers book as guests, and Airvila acts as the intermediary between them: we run the platform, the payments and the support.

Search by location on airvila.com or in the Airvila app for Android and iOS, choose your dates and send a booking request (or book instantly where the host allows it).

The host accepts or replies once they've confirmed the property is ready for you.

Yes. With Airvila Property Management we look after your property, bookings and guests for the booking period while you're away.

The service is currently available in Dhaka and Chattogram, and our standard company policy applies.

Absolutely. The room should be kept for guests only, free of your personal belongings, and have a working lock on the door so guests and their things stay safe.

Dogs, cats and other small pets are fine as long as they're well looked after and don't disturb or harm guests.

Mention them in your listing with a photo, keep them in their own space during a stay, and say so clearly if you have several.

No. Airvila does not allow discrimination of any kind. By listing on Airvila every host agrees to treat all members of the community with respect, regardless of country, region, religion, race, national origin, ethnicity, disability, sex, gender identity, sexual orientation or age.

Add a payout method under Payments & payouts in your host account: a bank account, bKash or Nagad.

Airvila pays out weekly. How quickly the money arrives depends on your bank or wallet; most payouts land within 1 to 3 working days of being sent.

• Accept requests whenever your place is available.
• Avoid cancelling. Cancellations cost you earnings, rating and reputation.
• Reply to every enquiry and booking request within 12 hours.
• Keep in good touch with your guests throughout their stay.

The essentials: clean bedding and pillows, towels, hand and body soap, and toilet paper.

Guests can filter by features such as Wi-Fi, air conditioning or a washing machine, so listing everything you offer helps you get booked.